Delivery Policy

Delivery Policy

At House of Paral, we strive to ensure that your shopping experience is seamless and enjoyable. Our delivery policy outlines the key details about our shipping process, so you know what to expect when placing an order with us.

1. Delivery Locations

We deliver to all major cities and towns across India. If you live in a remote area, delivery times may vary. For international shipping, please check with our support team for availability.

2. Processing Time

  • All orders are processed within 1 - 7 Working Day after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.

3. Delivery Time

Estimated delivery times vary based on location:

  • Metro cities: 2-5 business days
  • Other cities/towns: 4-7 business days
  • Remote areas: 7-10 business days

Please note that delivery times are estimates and may be subject to delays due to external factors such as weather conditions, holidays, or courier issues.

4. Shipping Charges

  • Standard shipping: Free for All orders
  • Express delivery: [e.g., ₹X, delivered within X days]

Shipping charges, if applicable, will be displayed at checkout.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS. Use this tracking ID to check the status of your delivery on our courier partner’s website.

6. Failed Deliveries

In case of failed delivery due to an incorrect address, non-availability, or other issues, our delivery team will contact you to arrange a redelivery. Additional charges may apply for redelivery attempts.

7. Damage or Missing Items

If your package arrives damaged or items are missing, please contact us within 1 - 7 days, e.g., 2-3 days of delivery with relevant proof (e.g., photos of the package). We will address the issue promptly.

8. Contact Us

If you have any questions about our Delivery Policy or need assistance, feel free to reach out to us:

  • Email: Support@houseofparal.com
  • Phone: 8882684746
  • Customer Support Hours: Monday to Saturday, 9:00 AM - 6:00 PM

Thank you for choosing House Of Paral! We look forward to serving you.