Return and Refund policy:

• You can request to return purchased product within 10 days from the date of delivery.
• To apply for the refund and return, the purchased product should meet the below-mentioned conditions:

CategoryConditionsCorrect ProductThe product/ brand/ article number/ bar code should match. Do not detach and damage the MRP tag, care tag.Complete ProductIf the purchased product includes an add-on or comes in a combo while returning all the products should be present.Unused ProductThe purchased product will only be eligible for a return if it is unused, unwashed, unsoiled, and without any fragrance.Undamaged ProductOnly the undamaged product without holes and tears will be eligible for return.MRP tagTags should be attached with the product and undamaged.

3. Any used promotional voucher (Gift Voucher & Discounted or any other offer voucher) will not be refunded.

4. Only after receiving the product and quality check, the refund will be initiated.

5. If the purchased product fails in the quality check, the refund procedure will not be initiated further.

6. The maximum amount of INR 100 will be refunded for each product if the customer sends the product using any courier service.

7. To ensure the highest safety and hygiene standards, we do not accept return request on masks.

8. Please ensure that Aatharv women’s wear Pvt.Ltd. is handed over to the logistics partner as Aatharv women’s wear Pvt.Ltd. will not be responsible in case wrong/different brand product is given and we will not be able to return the same.

privacy-policy:

The User hereby consents, expresses and agrees that he/she has read and fully understands the Privacy Policy of Aatharv women’s wear Pvt.Ltd. The Website. The user further consents that the terms and contents of such Privacy Policy are acceptable to him/her.

Limited User:

The User agrees and undertakes not to reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Website is not permitted and any action is intervention shall result in prosecution under the relevant provision of applicable laws.

User Conduct and Rules:

You agree and undertake to use the Website and the Service only to post and upload messages and material that are proper. By way of example, and not as a limitation, you agree and undertake that when using a Service, you will not:

• Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others.
• Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information.
• Upload files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consents.
• Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another’s computer.
• Conduct or forward surveys, contests, pyramid schemes or chain letters.
• Download any file posted by another user of a Service that you know, or reasonably should know, cannot be legally distributed in such manner.
• Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.
• Violate any code of conduct or other guidelines, which may be applicable for or to any particular service.
• Violate any applicable laws or regulations for the time being in force in or outside India.
• Violate any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere herein.
• Exploit any of the services. We reserve the right to deprive individual customers of our Cash on Delivery payment option. Moreover, we might refuse any of our services, terminate accounts, and/or cancel orders at our discretion, including but not limited to, if we believe that customer conduct violates applicable law or is harmful to our interests.

You shall not make any derogatory, defamatory, abusive, inappropriate, profane or indecent statement/s and/or comment/s about Aatharv women’s wear Pvt.Ltd., its associates, employees, officers and partners on any property owned by Aatharv women’s wear Pvt.Ltd.

User Warranty and Representation:

The user guarantees, warrants, and certifies that you are the owner of the content which you submit or otherwise authorised to use the content and that the content does not infringe upon the property rights, intellectual property rights or other rights of others. You further warrant that to your knowledge, no action, suit, proceeding, or investigation has been instituted or threatened relating to any content, including trademark, trade name service mark, and copyright formerly or currently used by you in connection with the Services rendered by Aatharv women’s wear Pvt.Ltd.

Intellectual Property Rights:

• Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned Aatharv women’s wear Pvt.Ltd. owns all Intellectual Property Rights to and into the Website, including, without limitation, any and all rights, title and interest rights, patents, utility models, trademarks, trade names, service marks, designs, know-how in and to copyright, related , trade secrets and inventions (whether patentable or not), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. You acknowledge and agree that you shall not use, reproduce or distribute any content from the Website belonging to Aatharv women’s wear Pvt.Ltd. without obtaining authorization from Aatharv women’s wear Pvt.Ltd.
• Notwithstanding the foregoing, it is expressly clarified that you will retain ownership and shall solely be responsible for any content that you provide or upload when using any Service, including any text, data, information, images, photographs, music, sound, video or any other material which you may upload, transmit or store when making use of our various Service. However, with regard to the product customization Service (as against other Services like blogs and forums) you expressly agree that by uploading and posting content on to the Website for public viewing and reproduction/use of your content by third party users, you accept the User whereby you grant a non-exclusive license for the use of the same.

Links to Third Party Sites:

The Website may contain links to other websites (“”). The Linked Sites are not under the control of Aatharv women’s wear Pvt.Ltd. or the Website and Aatharv women’s wear Pvt.Ltd. is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Aatharv women’s wear Pvt. Ltd.is not responsible for any form of transmission, whatsoever, received by you from any Linked Site. Aatharv women’s wear Pvt .Ltd. is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Aatharv women’s wear Pvt. Ltd. or the Website of the Linked Sites or any association with its operators or owners including the legal heirs or assigns thereof. The users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.

Disclaimer of Warranties/Limitation of Liability:

Aatharv women’s wear Pvt  .Ltd. has endeavoured to ensure that all the information on the Website is correct, but Aatharv women’s wear Pvt .Ltd. neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product or Service. In no event shall Aatharv women’s wear Pvt. Ltd. be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from: (a) the use or the inability to use the Services;(b) unauthorized access to or alteration of the user’s transmissions or data;(c) any other matter relating to the services; including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Website or Service. Neither shall Aatharv women’s wear Pvt. Ltd. be responsible for the delay or inability to use the Website or related services, the provision of or failure to provide Services, or for any information, software, products, services and related graphics obtained through the Website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise. Further, Aatharv women’s wear Pvt. Ltd. shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond https://houseofparal.com control. The user understands and agrees that any material and/or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.

Indemnification:

You agree to indemnify, defend and hold harmless Aatharv women’s wear Pvt .Ltd. and its employees and officers from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by Aatharv women’s wear Pvt .Ltd .that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these Terms.

Pricing:

Prices for products are described on our Website and are incorporated into these Terms by reference. All prices are in Indian rupees. Prices, products and services may change at https://houseofparal.com discretion.

Shipping:

Title and risk of loss for all products ordered by you shall pass on to you upon https://houseofparal.com shipment to the shipping carrier.

Delivery:

Aatharv women’s wear Pvt .Ltd. will make a maximum of three attempts to deliver your order. In case the customer is not reachable or does not accept delivery of products in these attempts Aatharv women’s wear Pvt. Ltd. reserves the right to cancel the order(s) at its discretion.

An estimated delivery time is displayed on the Order Summary page. On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location.

Sometimes, delivery may take longer due to

• Bad weather
• Flight delays
• Political disruptions
• Other unforeseen circumstances

In such cases, we will proactively reach out to you. Please check your emails and SMS regularly for such updates.

Also, we will not be able to compensate for any mental agony caused due to delay in delivery. The customer can cancel the order at any moment of time even if the delivery time exceeds the expected delivery time. If it is a prepaid order, the customer will be refunded back in the account as soon as the order is successfully cancelled.

“The Buyer agrees that the title to the goods is transferred to the buyer at the time of placing the Order and dispatch confirmation thereof irrespective of Shipping of Goods and COD which are to be done in due course being some separate chargeable facilities.”

Termination:

• Aatharv women’s wear Pvt.Ltd. may suspend or terminate your use of the Website or any Service if it believes, in its sole and absolute discretion that you have breached any of the Terms.
• If you or Aatharv women’s wear Pvt.Ltd. terminates your use of the Website or any Service, Aatharv women’s wear Pvt .Ltd. may delete any content or other materials relating to your use of the Service and Aatharv women’s wear Pvt .Ltd. will have no liability to you or any third party for doing so.
• You shall be liable to pay for any Service or product that you have already ordered till the time of Termination by either party whatsoever. Further, you shall be entitled to your royalty payments as per the User License Agreement that has or is legally deemed accrued to you.

Governing Law:

These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at New Delhi.

Headings:

The headings and subheadings herein are included for convenience and identification only and are not intended to describe, interpret, define or limit the scope, extent or intent of the Terms or the right to use the Website by you contained herein or any other section or pages of the Website or any Linked Sites in any manner whatsoever.

Interpretation of Number and Genders:

The Terms herein shall apply equally to both the singular and plural form of the terms defined. Whenever the context may require, any pronoun shall include the corresponding masculine and feminine. The words “include”, “includes” and “including” shall be deemed to be followed by the phrase “without limitation”. Unless the context otherwise requires, the terms “herein”, “hereof”, “hereto”, “hereunder” and words of similar import refer to the Terms as a whole.

Severability:

If any provision of the Terms is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of these Terms shall continue to be in full force and effect.

Report Abuse:

As per these Terms, users are solely responsible for every material or content uploaded on to the Website. Aatharv women’s wear Pvt .Ltd. does not review the contents in any way before they appear on the Website. Aatharv women’s wear Pvt .Ltd. does not verify, endorse or otherwise vouch for the contents of any user or any content generally posted or uploaded on to the Website. Users can be held legally liable for their contents and may be held legally accountable if their contents or material include, for example, defamatory comments or material protected by copyright, trademark, etc.

Unauthorized Charges on your card

If you see charges on your credit/debit card for purchases made on Aatharv women’s wear Pvt. Ltd, but you never created an account or signed up, please check with your family members or business colleagues authorized to make purchases on your behalf, to confirm that they haven’t placed the order. If you’re still unable to recognize the charge, please report the unauthorized purchase within 60 days of the transaction to enable Aatharv women’s wear Pvt. Ltd. to begin an investigation.

Cancellation of Fraudulent/Loss to business Orders

To provide a safe and secure shopping experience, we regularly monitor transactions for fraudulent activity. In the event of detecting any suspicious activity Aatharv women’s wear Pvt .Ltd. reserves the right to cancel all past, pending and future orders without any liability. Aatharv women’s wear Pvt. Ltd. also reserves the right to refuse or cancel orders in scenarios like inaccuracies in pricing of product on website and stock unavailability. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your card has been charged, the said amount will be reversed to your Card Account. Any promotional voucher used for the cancelled orders may not be refunded.

The customer may be considered fraudulent if any of the following scenarios are met:

• Customer doesn’t reply to the payment verification mail sent by Aatharv women’s wear Pvt. Ltd .Customer fails to produce adequate documents during the payment details verification
• Misuse of another customer’s phone/email
• Customer uses invalid email and phone no.
• Overuse of a voucher code
• Use of a special voucher not tagged to the email ID used.
• Customer returns the wrong product
• Customer refuses to pay for an order
• Customer is involved in the snatch and run for any order

The customer may be considered loss to business if any of the following scenarios are met:

• Customer with a very high return rate
• Invalid/Incomplete address cases
• Repeated request for monetary compensation for petty issues like delay etc.

Account for the customers falling in fraudulent or loss to business category may be blocked.

Terms for Promotions/Contests/Offers/Campaigns
General Terms for Offers and Promotions

• Gift cards or Vouchers sold or distributed by Aatharv women’s wear Pvt .Ltd. or by any of its partner, are issued directly to a customer only. Aatharv women’s wear Pvt .Ltd. is not liable for any misuse, loss or damage of any voucher or gift card.
• Only one credit note/gift voucher/voucher can be used per order unless otherwise stated.
• Discount vouchers – Discount vouchers may from time to time be offered to account holders; such vouchers may only be applied to purchases made through the account to which the discount voucher was offered and registered. If you need a refund, this will be made in the same way as the original payment method (such as onto a gift voucher, debit/credit card account, a combination of the two and in case of COD, a Bank Transfer).
• Promotional discount vouchers – We may from time to time offer promotional discount vouchers which may apply in respect of any, or certain specified, purchases made though this Website. These promotional discount vouchers, however won’t be re-issued for unsuccessful orders. To avail best discount, you can use any current running offers on the website.
• shall introduce various offers, schemes or contest at different times. The terms and conditions for such Contest shall be separately available on the Site.
• Aatharv women’s wear Pvt. Ltd. reserves the right to change/modify/add/delete any of the terms and conditions prevailing on the different promotional schemes it introduces in Aatharv women’s wear Pvt.Ltd. market from time to time. Aatharv women’s wear Pvt.Ltd.at its discretion, can withdraw a particular scheme from the website or market.
• In case of any query pertaining to use of voucher and/or credit note or regarding the schemes, please email customer care at customer care help@houseofparal.com or call +91 7827405397
• While participating in any Aatharv women’s wear Pvt. Ltd. contest you hereby agree to release and hold Aatharv women’s wear Pvt. Ltd. (and its officers, directors, agents, subsidiaries, affiliates, joint ventures, and employees) harmless from any claim or demand, but not limited to reasonable attorneys’ fees, or arising out of or related to your participation in the said Contest.
• Aatharv women’s wear Pvt .Ltd reserves the right to cancel any orders placed using promotional vouchers. Some situations where your order may be cancelled include, without limitation, misuse of any promotional vouchers and unauthorized usage of vouchers or inaccuracies of voucher pricing, technical glitch and value thresholds. The voucher amount will not be refunded for such cases.
• Suitable legal action will be taken against websites involved in unauthorized publication of vouchers. Aatharv women’s wear Pvt .Ltd. will only websites.
• Vouchers can only be used to buy full priced (non-di Aatharv women’s wear Pvt. Ltd scounted) products.
• Vouchers cannot be clubbed with any other offer.
• For a single transaction, only one voucher can be used.

Terms For End of Season Sale
Terms & Conditions for End of Season Sale (EOSS)

• The End of Season Sale runs till stock lasts. Sale up to 50% off does not imply that all products are on 50% discount; SALE is on 20,000 products but this number will change as and when stock levels decrease. This End of Season SALE is only applicable in India, and is in ‘Life Style and Fashion domain’.
• Sign up vouchers cannot be used against sale/discounted items. For more details, read registration voucher rules.
• Sale/discounts apply to selected items only.
• Promotional offers and discounts may be combined only at the discretion of Aatharv women’s wear Pvt .Ltd.
• All offers are non-transferable and have no cash value.
• reserves the right to extend or terminate the offers/sale, without further information at any point of time.
• Aatharv women’s wear Pvt .Ltd. reserves the right, at any time, to amend/add/remove/modify (in whole or part) any of the terms & conditions of this sale, or to replace, wholly or in part, this promotion by another promotion, whether similar to this promotion or not, or to withdraw it altogether, and https://houseofparal.com ’decision in this regard shall be final and requires no intimation to the customer of any sort.
• All refund will be in the form of vouchers only.

In case of any further query pertaining to use of voucher and/or credit note or regarding the sale/offers, please email customer care at help@houseofparal.com or call +91 7827405397. Disclaimer:

It is the customer’s responsibility to login earlier if they want to avail better products or styles because Aatharv women’s wear Pvt .Ltd. sales are “first come, first served”. The merchandise is not restocked once sold out. No information regarding the presence of any Product in our stock will be guaranteed and we will alert you only when an item is sold out. The terms and conditions for such Contest shall be separately available on the Site. In the event of any conflict between these T&C and the terms and conditions pertaining to any Contest, such terms and conditions shall prevail.

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

Return and Refund policy:

1. The return request must be raised with us within 10 days from the date you receive your order. (except those mentioned in point ‘6’ below).

2. To exercise the right to return, you may notify us by selecting return option on My Order section on website, reach out to us on +91-7827405397 or reach out to our customer care at help@houseofparal.com

3. While raising a return request, you will need to send/upload clear pictures of the garment, price tag and care tag for the return request to be validated.

4. We reserve the right to not accept return of products which (i) are being returned after use, or (ii) are damaged (except where the return is on account of damaged goods having been delivered to you). or (iii) care tag not to be broken or removed from the product. While rejecting a return, we also take in consideration the garment pictures and videos of the packaging of the shipment. 

6. Your right to return the product shall apply exclusively to the products that are returned in the same condition in which you received them. No reimbursement will be made if the product has been used once, for products that are not in the same condition as when they were delivered or if they have been damaged, so take care of the products(s) while in your possession.

7. Items must be in their original condition and include all tags/labels. If you no longer have the original packaging, you can return your order in any other packaging, as long as it is properly sealed to prevent the items from getting lost.

8. Once you have made the return request and duly approved, a carrier will pick up your package from the address of delivery only within 48-72 working hours. If the carrier has failed to collect your order, reach out on +91-7827405397 or reach out to our customer care at help@houseofparal.com

9. Please note it is not possible

+l, to return items from different orders together. Therefore, you will have to request a return for each order and send them separately.

10. Please ensure that only the original brand product is handed over to the logistics partner, we will not be responsible in case any wrong/different brand product is given.

11. Please note return will be processed once the goods arrive at our premises and undergoes the required quality check. Once completed, you will receive a communication with the details of the return.

12. If the purchased product fails in the quality check, the refund procedure will not be further initiated. Also, please note that there will be no possibility of sending back the wrong, defective, incomplete and other brand garments post the shipment gets rejected at the warehouse.

13. The refund will be issued to the original payment method used during the purchase. However, if you have selected Cash on Delivery upon the original sale, the refund will be made to the bank details filled by you while placing return request or on the bank detail link sent. Please note, brand is not liable for any errors while submitting the bank details.

14. Once the refund has been made, we will send you a communication with UTR. If more than 14 days have passed and you have not received the refund in your account, please use this confirmation to submit it to your bank so that they can help you speed up the process.

15. Brand will not be liable to reissue/refund any used promotional voucher (Gift Voucher & Discounted or any other offer voucher).

16. In exceptional cases we might ask you to Self-Send the shipment as our delivery partners might not be serviceable on that pin code momentarily. In such cases, you will need to submit the courier bill to avail a maximum amount of INR 160 will be refunded for each shipment.

Delivery Policy

· We endeavour to deliver products purchased from Aatharv women’s wear Pvt. Ltd. in excellent condition and in the best possible time.

· Delivery charges, delivery time & payment mode is subjected to pin code

Check delivery in your area:

· You can enter your pin code below to check:

· It may also change as per the availability of the logistics

· Any dispute between the Aatharv women’s wear Pvt. Ltd. and the Service Provider shall be resolve by mutual discussions between the authorized signatories. If the dispute remains unresolved, the parties may refer such dispute to a court of law located within the jurisdiction of courts in Delhi only

· In case a customer returns an order after delivery, order shipping charges will not be refunded. However, if you self-ship your returns, only Rs 100 will be refunded for the same.

· Order value is calculated after applying discounts/VAT/GST or any other applicable charges.